Professional Standards (EAP)

Flight Attendant Drug & Alcohol Program

What Does This Committee Do?

The AFA EAP Committee consists of over 200 specially trained active flight attendants who
assist members, their families, and partners with personal and work-related problems that could affect or are affecting their health and well-being, on and off the job.

Employee Assistance and Professional Standard representatives are your fellow peers and are trained to provide three distinct, but interrelated, services that include assessment, support, and referral services, professional standards, and critical incident response.

Need help? We have resources!

Contact EAP Anytime: (844) 232-2228

Email Us: eap@spiritafa.com

Helpful EAP/PS, & FADAP Resources

  • Flight Attendant Drug & Alcohol Program

    This website is available to all flight attendants, no matter what status you currently hold — active, furloughed, or even if you are on a leave status. FADAP is a substance-abuse prevention program, created and promoted for and by the flight attendant profession and funded by the FAA.

    Vist FADAP

  • EAP is Here to Help!

    From time to time, everyone experiences personal or work-related problems. Sometimes, these problems can overwhelm our normal coping strategies. Support from a trained peer or a referral to a mental health professional may prove helpful.

    The AFA EAP helps members, their families and partners deal with concerns on and off the job that affect them. The AFA EAP is strongly committed to the health, safety and well-being of all of its members.

    EAP Resources

  • EAP Resources

    The Association of Flight Attendants Employee Assistance Program (AFA EAP) is a confidential resource available to the members, their families, and their partners to assist with personal, as well as work-related concerns. AFA EAP provides three distinct but interrelated services.

    EAP Resources

Still Have Questions?!

Find a Representative In Your Base!

Did You Know?!

Employee Assistance and Professional Standard representatives are your fellow peers and are trained to provide three distinct, but interrelated, services that include assessment, support, and referral services, professional standards, and critical incident response.

If this sounds interesting to you, check out the facts, duties, responsibilities, and qualifications about the committee and submit a commitment to serve!

  • The EAP is a support service provided by Flight Attendants for Flight Attendants, their families, and partners. EAP peer representatives are trained to provide three distinct, but interrelated, service that include assessment, support, and referral services, professional standards, and critical incident response.

  • Assessment, Support, and Referral Services:

    • Assist members in identifying and developing an action plan to address personal and work-related concerns.

    • Provide support to a troubled flight attendant (TFA) during the problem resolution process.

    • When professional services or resources are required, identify an appropriate referral(s) and facilitate the TFA’s successful linkage to it.

    Professional Standards:

    • Offer a range of conflict resolution strategies, skills, and support to help co-workers resolve disputes among themselves without the need for management intervention.

    Critical Incident Response:

    • Offer and/or coordinate a range of critical incident stress management services to promote and accelerate recovery in the aftermath of traumatic and/or critical incidents, both on and off the job.

  • Qualifications include:

    • Good organizational and communication skills.

    • Willingness and ability to attend benefits meetings as requested.

    • Willingness and ability to attend all meetings, and training sessions.

    • Adherence to EAP/PS policies, procedures, and standards of ethical conduct and confidentiality.

    • Maintenance of member-in-good-standing status.

    • Ability to remain in good standing with management.

    • Willingness to do ongoing committee work on a volunteer basis.

  • The EAP and Professional Standards Committee is available to help you with:

    • Personal and work problems.

    • Support after a critical incident.

    • Assistance in conflict situations with coworkers (F/A and pilots)

    • And much more!