New Hire

Congratulations!

Welcome to Spirit Airlines’ Inflight Team!

It all began with the submission of a job application and a dream of becoming a Flight Attendant! You each were hand selected after hours of interviewing to be aviation's NEWEST first responders! You were chosen because you demonstrated that you possess our core values of being Savvy, Stylish, Service and Safety-orientated! This is something to celebrate and be proud of!

On behalf of Spirit Airlines AFA-CWA’s New Hire Team, we are thrilled that you have chosen to join our team here at Spirit Airlines and Spirit Airlines Association of Flight Attendants! You couldn’t have chosen a better time to join our team with our rapid growth going on in recruitment efforts, new cities (both domestic and international), and new airplanes, which make us on of the youngest fleets in the industry! We couldn’t be more excited to welcome you to “The Hive” to watch you all soar to new heights in your new career!

Whether this is your first airline, or your fifth airline, we want to make sure you know you have a team of dedicated representatives to help you get settled into your new home and role as a Flight Attendant. You may think “Oh, I have done this already, I know what I’m doing” and this may very well be the case! However, one thing is for sure in this industry and that is it is constantly changing! 

This is where we come in! We are well-versed, and a little bit of a resident expert in all areas in our current contract, constantly working with management on ever-evolving policies and procedures and flying the line right along side of you and in the rare event we don’t know the answer, we know someone who does! The New Hire page is designed to be a “one-stop-shop” but we know this can’t be true, so use these resources the best you can and always feel free to email your designated New Hire Representative or New Hire Team.

Helpful New Hire Resources

  • How To: Get Started!

    Your MEC New Hire Chair has created this guide to get you started with the most common topics for scheduling, reserve, and codes you may notice on your schedule as you start as a new Flight Attendant!

    Learn More

  • How To: Submit Monthly Bids

    Click here to learn how to submit your monthly bids with a tutorial that will give you step-by-step instructions. If you still need help, reach out to your Local New Hire Team or Scheduling Team.

    Learn to Bid

  • How To: Call Me First

    Find a quick reference on how to place yourself on the “Call Me First List” for any Flight Attendant who holds a reserve line.

    Learn More

  • How To: Non-Rev Like a Boss

    Whether you’re ready to spread your wings, take in the views in Fiji, fly to see your parents, or simply commute to work, How to Non-Rev Like a Boss covers important travel etiquette, how to book interline ZED fares, list as a commuter and more.

    Read and familiarize yourself with travel policies and how to navigate our travel portals to make your travels as seamless as possible.

    Learn More

  • Commuter Resources

    To be a commuting flight attendant means that you do not live in the city in which you are based.

    Here are some resources that should be helpful for those of you who choose not to move to your assigned base.

    Learn More

  • Irregular Operations: Survival Guide

    What are IROPs? IROPs, abbreviating the term Irregular Operations, refer to extraordinary situations in which a flight does not operate as scheduled. There is no clear-cut definition, however, and that umbrella term generally includes delays, cancellations, diversions of flights and similar events.

    Learn how to navigate IROPs with the guide provided and always remember, you said you were flexible in your interview and these IROPs are the time to shine and remain flexible!

    Learn More

  • Personal Responsibility Handbook

    At Spirit Airlines we SOAR by serving each other and our guests, one journey at a time. All Flight Attendants are expected to serve as Brand Ambassadors.

    Spirit’s Personal Responsibility Policy (PRP), which applies to Spirit Airlines Flight Attendants, sets forth Spirit Airlines’ expectations and policies that all Flight Attendants must be aware and meet to ensure the well- being of our team members, guests, and business partners.

    Sign In Using Employee Credentials on Spirit LiNK

    Read More

  • Attendance & Reliability Handbook

    At Spirit Airlines we SOAR by serving each other and our guests, one journey at a time. All Flight Attendants are expected to serve as Brand Ambassadors.

    The following information is provided to assist you in understanding the basic components of the Attendance & Reliability Policy and how Events covered by this Policy will affect your employment status and your overall work record with the Company.

    Sign In Using Employee Credentials on Spirit LiNK

    Read More

  • Spirit Airlines Look Book

    The Flight Attendant uniform identifies you as a Spirit Crew Member, a member of our Inflight Team, and as a Brand Ambassador for Spirit Airlines.

    Adhering to the Look Book standards and polish guidelines set forth are required anytime you are in uniform, reporting for work, or traveling on Company business.The Flight Attendant Look Book is designed to help you present a professional, polished image that is aligned with our Spirit brand.

    Sign In To Comply365 Using Employee Credentials

    Read More

  • File a Ticket

    Did a contractual violation occur?

    If so, you can sign in to the AFA Support Center to file a ticket. When submitting proof of burden or violation, please be as specific as possible to expedite the processing of your claim. You have 30 days from the violation to file a ticket.

    When submitting documentation, ensure you do NOT submit screenshots of FC View or Crewline as these apps are not approved by the company for proof.

    File a Ticket

What Are The Reserve Periods?

  • Reserve A

    Flight Attendants assigned to Reserve A must be available for notification from 0001-1000.

    Reserve A will appear on your FCView or Crewline schedule as RVA.

    Reserve A will appear in the monthly bid packet as R1.

    Reference: (9.C.1)

  • Reserve B

    Flight Attendants assigned to Reserve B must be available for notification from 0401-1400.

    Reserve B will appear on your FCView or Crewline schedule as RVB.

    Reserve B will appear in the monthly bid packet as R2.

    Reference: (9.C.1)

  • Reserve C

    Flight Attendants assigned to Reserve C must be available for notification from 0701-1700.

    Reserve C will appear on your FCView or Crewline schedule as RVC.

    Reserve C will appear in the monthly bid packet as R3.

    Reference: (9.C.1)

  • Reserve D

    Flight Attendants assigned to Reserve D must be available for notification from 1101-2100.

    Reserve D will appear on your FCView or Crewline schedule as RVD.

    Reserve B will appear in the monthly bid packet as R4.

    Reference: (9.C.1)

  • Reserve E

    Flight Attendants assigned to Reserve E must be available for notification from 1401-0000.

    Reserve E will appear on your FCView or Crewline schedule as RVE.

    Reserve B will appear in the monthly bid packet as R5.

    Reference: (9.C.1)

Approved vs. Recommended Applications

APPROVED:

The company has a set list of approved applications that they use for communicating information to the workgroup. These applications are specifically approved for use from the company by employees and accepted as proof of burden when you encounter any kind of violation while at work and submit screenshots or feedback via the AFA Support Center.

NOT APPROVED:

Although the Flight Attendant group has some pretty savvy ways of keeping up-to-date, sharing information, accessing schedules, etc., the company does not accept screenshots from most applications that you may use labeled as “NOT APPROVED Application.” Below you will find a section containing ONLY Spirit approved applications and then a separate section of just helpful applications you can use that have been recommended by your fellow Flight Attendants.

Approved by Spirit Airlines

  • Spirit Airlines

    APPROVED Application

    Through the Spirit Mobile App, you can easily manage your deadheading trips, check in, get your boarding pass, and receive flight status updates. You can use this to screenshot flight status/cancellations when submitting tickets.

  • CrewConneX

    APPROVED Application

    Track upcoming hotel reservations, provide feedback (negative or positive) and is monitored by Spirit Airlines, Spirit AFA-CWA, Hotel Connections, and ALPA (pilots union.) This kills four birds with one stone and shows all of your accurate hotel reservations.

    Download the CrewConneX Guide HERE!

  • ELP Crew Portal

    APPROVED Application

    Used by crew members to receive, view, and acknowledge schedule changes and to receive custom notifications from crew scheduling.

    NOTE: AFA-CWA does NOT endorse checking in for trips via ELP nor is it permitted by Spirit Airlines to use this feature currently.

  • UKG Pro (UltiPro)

    APPROVED Application

    Through UKG Pro, employees can quickly access their personal HR dashboard and view their current and previous pay information, including accessing previous W2s.

Recommended by Flight Attendants

  • FC View

    NOT APPROVED Application

    FC View provides Pilots and Flight Attendants with a copy of your schedule, downloaded from FLiCA, and stored right on your phone!

    Screenshots from FC View are NOT accepted by Spirit AFA or Spirit Airlines when filing tickets or grievances.

  • Crewline

    NOT APPROVED Application

    Crewline provides Pilots and Flight Attendants with a copy of your schedule, downloaded from FLiCA, and stored right on your phone.

    Screenshots from Crewline are NOT accepted by Spirit AFA or Spirit Airlines when filing tickets or grievances.

  • ID90 Travel

    NOT APPROVED Application

    ID90 is the travel portal we use to book leisure or commute listings on United Airlines (UA), Frontier Airlines (F9), and Sun Country (SY).

    This is also the website/app where we book buddy passes for guests traveling on Spirit.

  • Mobile Passport

    NOT APPROVED Application

    Mobile Passport Control streamlines your U.S. Customs and Border Protection processing experience. Simply fill out your profile and answer CBP’s questions - then go straight to the “Mobile Passport Control” lane at the airport.

  • Staff Traveler

    NOT APPROVED Application

    Staff Traveler gets you the seat availability for the flights you wish to non-rev/commute on making your travels easier and stress-free!

    You get five free requests, and you can purchase more “requests” within the app, but you also earn credits by responding to load requests for your airline in which you work.

  • FlightRadar24

    NOT APPROVED Application

    FlightRadar 24 is a live flight tracker where you can see planes from around the world move in real-time. It is a handy app to monitor your inbound planes and see delays. However, this app is not approve by the company to prove delays or cancellations when submitting proof via the AFA Support Center.

  • FlightAware

    NOT APPROVED Application

    Whether you’re an aviation enthusiast, a frequent traveler, pilot, or part of a flight crew, FlightAware tracks planes in real-time above your head. Track the status of your flight, check for delays, and see weather radar - all for free! However, this app is not approve by the company to prove delays or cancellations when submitting proof via the AFA Support Center.

FAQs

How do I get a Known Crew Member (KCM) card?

You will need to see a base supervisor at the airport to secure a Known Crew Member card. You may email an Inflight Supervisor at the respective base email found in Content on your FA EFB.

Once you have a KCM card, go to mykcmsupport.com and follow the directions on the website to get set up. If you encounter errors, the union CANNOT solve them. They must be directed to your base leadership.

When does my probationary period end?

Per Section 6: Seniority & Probation in the collective bargaining agreement, "flight attendants shall be on probation for the first 180 days of active service."(6.H)

Active Service is defined by the union and the company as the start date the flight attendant is released to line (RTL). Your release to line date can be found in an email sent to you from your Local Executive Council New Hire Team. If you have questions, please reach out to your respective new hire team.

When do my four days off begin so I can relocate to base?

Your four days off begin the day AFTER you complete your OE. 

An example would be if I did my OE on 8/20, my four days off would begin 8/21 through 8/24 and I should be ready to begin work (pending being released to line) on 8/25.

Still Have Questions?!

Find a Representative In Your Base!

Did You Know?!

The New Hire Committee is a resource for New Hires to ask questions and share ideas to make the transition to the industry and Spirit smoother as they begin their new career. 
If this sounds interesting to you, check out the facts, duties, responsibilities, and qualifications about the committee and submit a commitment to serve!

  • The New Hire Committee is a resource for New Hires to ask questions and share ideas to make the transition to the industry and Spirit smoother as they begin their new career.

  • The committee's primary responsibility is the protection of all New Hire Flight Attendants against contract violations, and to provide guidance to New Hires while on probation. As a New Hire Representative, you will:

    • Assist with interpreting the reserve, scheduling and hours of service sections of the contract.

    • Educate reserve flight attendants as to contract provisions applicable to reserve flight attendant status.

    • Assist New Hires in the bidding process and how to manage their schedule.

    • Monitor New Hires concerns on a local basis.

    • Document, monitor, and follow up with new hire interactions and concerns via the google drive.

    • Attend monthly new hire graduations at various training locations throughout the Spirit Airlines system.

    • Other duties as assigned by the Chairperson or Local AFA Leadership.

  • Qualifications include:

    • Interested in helping New Hired Flight Attendants after they graduate.

    • Willingness to do ongoing committee work on a volunteer basis.

    • Willingness and ability to attend all New Hire training sessions when applicable.

    • Adherence to committee policies, procedures, and standards of ethical conduct.

    • Maintenance of member-in-good-standing status.

    • Ability to remain in good standing with management.

    • Preferred Flight Attendant that has successfully completed their 180-day probationary period.

  • You can reach out to the New Hire Committee if you:

    • Are a New Hire and need help with contract interpretations, scheduling, adjusting to the airline industry, or an open ear.

    • Direction on situations that may arise while working.

    • Information on different committees and who you should contact to assist you in specific situations.

    • and so much more! This list is not all inclusive.